Order:
Customer can’t modify the Order once it placed.
After Placing the Order, you can cancel the order within one hour. (Amount settlement as per Bank policy)

Customer can Track the Delivery Status online:
Undelivered Order due to incorrect Name and Address, Company will redeliver after getting the correct details of Customer. In this situation Customer has to bear additional Courier Charges. Due to Incorrect Price, Order may cancel at any time by Company and Customer will get 100 % refund and duly notified to Customer by email.

Delivery:
Delivery time would be minimum next 5 days after Order placed.
The Customer shall ensure that he/she does not accept the delivery of any Product whose original packaging is damaged or tampered in any manner.
In case of any defect arising after seven (07) days of delivery, should get serviced by the respective manufacturer/brand in accordance with respective manufacturer’s warranty terms.

Replacement:
If Customer finds damaged and/or defective or different from the Product that was ordered, Customer has to intimate immediately to Customer Support on help@dipcomputer.com and Company will arrange for the Replacement for the Product.

Return:
Product(s) must be Unused.
Request has to be raised within 7 days of delivery.
Product will be picked up from customer’s door step.
Product should be returned in their original packaging along with the original price tags, labels and invoice.

Refund:
In any case of cancellation and refund, 5% of the order amount or Rs. 500 whichever is less will be deducted from the total amount paid as an administrative charge. If the delivered product found faulty and Company is not able to deliver similar Product, Customer will get Refund without any deduction after acknowledgment of returned Product.

Payment Mode:
Payment modes available with Company are through Credit Card, Debit Card and Net banking.
Company secures online payment gateway using Secure Sockets Layer security technology to protect Card information.

Company accepts all VISA & Master Card. International card is not accepted.